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Edvias Subscription & Billing Policy

How paid subscriptions, billing, cancellations and refunds work.

Effective: 25 September 2026Last updated: 25 September 2026

Version: 1.0

Effective: 25 September 2026 · Last updated: 25 September 2026

1. Purpose

This Policy explains how paid subscriptions operate within Edvias.

2. Subscription Plans

Edvias may offer:

Free
Student
Premium
Educator
Institution
Enterprise

Features may change over time.

3. Billing

Subscriptions are billed in advance.

Payment is processed through authorised third-party payment providers including Stripe.

4. Automatic Renewal

Unless cancelled before renewal:

  • monthly subscriptions renew monthly
  • annual subscriptions renew annually

Renewals occur automatically using your selected payment method.

5. Free Trials

If offered:

  • no payment is required until the trial ends (unless stated otherwise)
  • cancellation before expiry prevents future charges

6. Failed Payments

If payment fails we may:

  • retry payment
  • notify you
  • temporarily suspend premium access
  • cancel the subscription after reasonable attempts

7. Upgrades

You may upgrade at any time.

Any price adjustment or prorated billing will be shown before confirmation.

8. Downgrades

Downgrades generally take effect at the next billing cycle unless otherwise stated.

9. Cancellation

Subscriptions may be cancelled through your Account settings.

Cancellation prevents future renewals but does not normally result in refunds for the current billing period unless required by law.

Deleting your account does not automatically cancel your subscription.

10. Refunds

Refunds are provided where:

  • required by Australian Consumer Law
  • required by another applicable law
  • expressly offered by Edvias

11. Taxes

Prices may include or exclude GST depending on how pricing is displayed.

Users are responsible for any applicable taxes unless otherwise stated.

12. Pricing Changes

We may change pricing.

Where changes affect existing subscribers we will provide reasonable notice before they take effect.

13. Fraud

We reserve the right to suspend subscriptions obtained through:

  • stolen payment methods
  • fraudulent transactions
  • chargeback abuse

14. Contact

admin@edvias.com

support@edvias.com